800 Toll-free Conferencing
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Permanent 800 Dial-in Number: You and your
participants dial-in toll-free.
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Reservationless: Conference anytime, day or
night.
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Security: Separate leader and participant
passcodes.
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Custom Options: Tone In/Out, Music Hold, Auto
Hang-up, Name Record and Roll Call options available.
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Keypad Controls: Lecture Mode, Mute, Lock,
Record and Playback.
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Record/Playback: Recordings archived for 30
days
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CDs: May be ordered of your recorded calls
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Billing: Monthly invoice or credit card,
itemized Call Detail Reports
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Reliability: Top quality Spectel bridging
equipment
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Web Conferencing: Integrates with per minute
and flat rate services
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International: Same rate for overseas callers
Up Front Pricing Policy
No contracts, no minimums, no sign-up fees.
Rates are tied to a simple Volume Chart:
|
Total Minutes/Month |
Line Rate |
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1 to 2,500 |
12¢ per minute |
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2,501 to 7,500 |
11¢ per minute |
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7,501 to 15,000 |
10¢ per minute |
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15,001 to 25,000 |
9¢ per minute |
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25,001 to 40,000 |
8¢ per minute |
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40,001 to 60,000 |
7¢ per minute |
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60,001 and beyond |
6¢ per minute |
Rates are in US Dollars and subject to Federal USF.
Our Introductory Offer of 100 FREE MINUTES will be applied to
your first invoice.
SimplicityCall Features:
Outstanding rates are just the beginning. SimplicityCall
provides a full range of options and services described here in more
detail.
Permanent 800 Dial-in Numbers
When SimplicityCall sets up your account we will provide you with
a permanent 800 Dial-in Number for all of your conference calls.
Your number is Toll-free for all US domestic
callers. For convenience you can even put the
dial-in number in your telephone speed-dialer.
Reservationless Conferencing
All SimplicityCall conference calls are reservationless.
There is no need to let us know when you want to have a conference
call. The SimplicityCall system is ready whenever you are, 24
hours a day, every day of the year. Our passcodes and dial-in
numbers allow us to recognize who is making a conference call and
when.
Conference Call Security
The security and privacy of your audio conference is a top
priority. That is why we provide you with two passcodes for
your SimplicityCall account. The Participant Code is the one
you share with those who will be invited to join your conference
call. The Leader Code is just for the host of the call.
Without the Leader Code, participants cannot use your account.
Custom Options
If you have done a lot of conferencing you will appreciate the
flexibility our system allows. Your conferencing application may warrant some special features
and functions or you may just want to emulate a familiar user
interface.
With SimplicityCall there are numerous variations available:
Entry and Exit Options: Some call Leaders and Participants like
to know when a party has joined the call or has dropped off.
We offer three choices:
Tone In/Out Normally a single tone can be heard when somebody enters and a double
tone when they leave.
Name Record We can record the
participant's name when they sign onto the call and replay their
recorded name when they enter or exit the call.
Silence A few clients do not like to be interrupted with
any indication of a caller entering or exiting the conference.
You may even want one feature without the other; Tone In
but no Tone Out, for instance.
Roll Call: Only when the Name Record feature is enabled,
the call Leader may press the *8 to play a Roll Call. This plays the recorded name of each participant still signed
onto the call. Roll Call can be a useful tool when you are concerned
about who is actually on the call. It can, though, delay the
progress of your meeting when there is a sizeable audience.
The Name Record/Roll Call Feature is by request only.
Music on Hold: Normally a participant who dialed into the
call before the Leader would be placed in Music on Hold until the
Leader signs on. The conference call starts when the Leader
enters. The Music on Hold feature prevents participants from
using the service without permission and allows you to control
the entire call. This feature can be disabled allowing
participant to chat among themselves while awaiting the Leader.
Auto Hang-up: When the Leader hangs up at the end of
the call the system will automatically disconnect all remaining
parties. Like Music Hold, this feature prevents abuse.
The Auto Hang-up feature can be disabled allowing meetings to
continue after the Leader has left the call.
Keypad Controls
There are a number of important features at your fingertips
DURING a SimplicityCall audio conference. Each is designed to
make your conference call more productive and pleasant.
Lecture Mode: The call Leader may wish to avoid
interruptions from the audience during the conference call.
The Leader need only press *5 (star-five) on the telephone keypad to
mute ALL Participant lines. The Leader may now present without
interruption. When ready to take questions and feedback from
the audience, pressing *5 again will open all the Participant lines.
More than one party can sign on with the Leader passcode and allow
multiple presenters for Lecture Mode.
Mute: Each Participant as well as the call
Leader can Mute their own line simply by pressing *6 (star-six).
Participants who have noisy lines, mobile phones, or who may be
using a speaker-phone will appreciate the *6 Mute feature. So
will the rest of the conferees. To take the phone off Mute,
just press *6 again.
Lock: Occasionally a conference call Leader will
want to be certain that only certain Participants are in attendance.
When the Leader of a call presses *7 (star-seven) on the telephone
keypad the conference call is closed to all additional parties. Participants who attempt to
sign onto the call with a valid passcode will be denied access.
Pressing *7 again unlocks the call and others may again join the call.
Keypad
Commands
Record and Playback
Record: Sometimes the content of a meeting is so
important that you want folks who were unable to attend to be able
to listen to the call. It is easy to record a call for future
playback. The *2 (star-two) feature allows you to begin and
end recording a call. Multiple calls can be recorded for
playback and are archived for 30 days on the bridge. A CD can
be ordered of any recorded call.
Playback: It is just as easy to listen to a recorded
conference call as it is to record it. One or more parties can
dial in using the conference dial-in number and passcode.
Pressing *3 (star-three) allows them to listen to the call in it's
entirety or skip a number of minutes at the beginning.
Record/Playback Instructions
If you want participants to be able to listen to a recorded call
without the Leader present, the Music on Hold feature must be
disabled.
CDs
As mentioned above, SimplicityCall includes powerful and flexible
Recording and Playback features. The recordings of your conference
call are only available for playback for 30 days from the date it
was recorded. If you would like to keep a permanent copy of
the Recording then you can order a CD through our On-line Order process.
The cost is $40 for a CD in either Red Book audio format (plays on
your CD car stereo or home stereo) or in a .wav format (plays on
most computers with a media player). For relatively short
recordings we may be able to deliver the .wav file via e-mail.
On-line
CD Order
Billing
SimplicityCall issues invoices on a monthly basis for conference
call usage during the previous month. Payment Terms are Net -
Upon Receipt. We also honor MasterCard, VISA, and American
Express.
Your invoice will include a detailed Call Detail Report.
This report includes a record of each line on every conference call.
For those firms that want to track their conference usage by
department or project we can provide a Customer Accounting Code for
each of your users. We have a great deal of flexibility here,
give us a call and we will be happy to talk about how our reports
can help you keep track of your expenses.
Reliability
The SimplicityCall Operations Center uses the latest Avaya
bridging equipment and software. Our great discount rates do
not mean that you will be compromising reliability and audio
quality. Avaya has been delivering high-performance,
carrier-class conferencing platforms for over 20 years. It's
their dedication to innovation and customer service that has made
Avaya the supplier of choice for long-distance carriers, service
providers, corporations and government institutions around the
world.
Web Conferencing
Web Conferencing allows you turn a simple
conference call into a true multi-media event.
SimplicityCall offers a full range of Web Conferencing products
and services, the ideal solution for anytime, anywhere web
conferencing and collaboration.
Using your PC and web browser, conference
participants can view documents and PowerPoint presentations, share
applications, chat, white board, and annotate documents - all in
real-time, and all in a secure environment.
Web Conferencing services are available on either a
per minute basis or a flat rate basis. Choose our Per Minute
Conferencing Plan with a Per Minute Web Conferencing Plan or our Per
Minute Conferencing Plan with a Flat Rate Web Conferencing Plan.
Webcasting and Archived Events
Webcasting is broadcasting audio/video/slides over the Internet.
The on-line nature of Webcasting provides you with the opportunity
to lower your communications costs while dramatically increasing the
size of your audience, reaching viewers worldwide, and extending the
life of your event with an archived version for on-demand viewing.
More on Webcasting
International
Domestic callers can dial into the 800 Toll-free Dial-in number.
Likewise, your international participants will enjoy all of the same
features and benefits by dialing into the call on
our 641 International Dial-in Number (This
will, of course, be a long-distance call for them).
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