We seem to get a new one every day:
- "Somebody can't join the call and wants to hear it later."
- "We have a new employee orientation that we would like to save and play whenever we hire a new person."
- "We talked about so much I couldn't take notes, so now I will play it back and concentrate on the summary."
- "I give this pitch about seventy times a day, it would be nice to give my voice a rest."
How can you use a recording and playback of your conference call?
Recording a Call
After your participants have all dialed in, to begin the recording sequence the Leader can press *2.
The Leader will be prompted to enter a “Recorded Call ID” (1 to 8 digits) of your choice followed by the # sign. Make a note of the Recorded Conference ID for future access.
Leader will then be prompted to press 1 to begin recording, 2 to re-enter the Recorded Conference ID or * to cancel.
To stop recording, Leader presses *2, again.
Please note: recordings are kept for 30 days. The system will keep any number of recorded conferences, each filed by the unique Recorded Conference ID which you originally chose (see above). You will want to keep note of your file numbers.
Automated Playback
During any conference, once the Leader has entered, the Leader may initiate a playback by pressing *3.
The Listener will be prompted to enter the Recorded Conference ID followed by #.
If the Recorded Conference ID is recognized, the Leader will be prompted to enter the number of minutes to skip forward followed by # (in case the portion of interest is not at the beginning of the recording). If no minutes are entered, the recording will play from the beginning.
To turn off the playback feature, the Leader presses *3, otherwise it will automatically turn off when playback is completed.
Please note: While listening to a playback, no other conference calls can be made within the same account.
If another Listener dials in during the playback, they will hear the playback at whatever point it is at that time. To hear it from the beginning, the playback must be re-prompted as above.
To order an MP3 file of your recorded call fill out and submit the “Recorded Call Order Form” below.
Orders placed before Noon Pacific time, Monday through Friday are generally filled before the end of the business day.