Partners and Affiliates

  Full Service Conferencing

   Visit Contact, our parent firm, for toll-free conferencing, premium audio conferencing and event services including operator assisted calls, investor relations/event calls, as well as interactive web conferencing and webcasting services.

Web Conferencing 

Office Live Meeting delivers a web conferencing solution that spans multiple applications - from small, collaborative working sessions to large online presentations - and offers fully integrated audio conference controls for added efficiency and increased meeting productivity

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Web Conferencing

Host any business meeting online with Meeting Visuals, powered by Cisco WebEx Technology - it's easy, interactive and highly effective. With this web conferencing service, you can present slides, collaborate on documents and keep everyone connected – no travel required. It's the smart conferencing solution for everyday business.

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WebCasting Services

Webcasting is broadcasting audio/video and slides over the Internet.  It has the Power and Reach of a Radio or Television Broadcast at a fraction of the cost:  No longer a "lecture only" medium, Webcasting can be interactive and measurable.  Increase the visual impact of your sales presentation, product launch or investor relations announcement with your own PowerPoint slides.  Best of all, Webcasting is secure, accessible and very cost effective.

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The Trusted Name in Conferencing
 Click to verify BBB accreditation and to see a BBB report for Contact Conference Service, Inc.

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information

Flat Rate Features
  • Permanent Dial-in Number: You and your participants dial into the same number
  • Reservationless: Conference anytime, day or night
  • Security: Separate leader and participant passcodes, Music-on-Hold
  • Custom Options: Tone In/Out, Music on Hold, Auto Hang-up, Name Record and Roll Call options
  • Keypad Controls:  Lecture Mode, Mute, Lock, Record and Playback
  • Record/Playback:  Recordings archived for 30 days at no cost
  • Recording Download or CD: May be ordered of your recorded call for $40
  • Billing: Monthly invoice or credit card
  • Reliability:  Top quality Avaya Spectel bridging equipment
  • Web Conferencing:  Integrates with toll-free and flat rate teleconferencing services
  • International:  Same dial-in number and passcode for international callers
Low Cost Pricing
Our Introductory Offer: Your FIRST WEEK IS FREE

No contracts, no sign-up fees

  • Up to 10 Lines            $50 per month
  • Up to 20 Lines            $100 per month
  • Up to 50 Lines            $150 per month
  • Up to 100 lines           $200 per month
  • For Larger Calls         Contact Us

Rates are in US Dollars and subject to Federal USF.

SimplicityCall Features in Detail

Permanent Dial-in Numbers

When SimplicityCall sets up your account we will provide you with a permanent Dial-in Number for all of your conference calls.  Your number is a toll call for all domestic and international callers (Area Code 712).

Reservationless Conferencing

All SimplicityCall conference calls are reservationless.  There is no need to let us know when you want to have a conference call.  The SimplicityCall system is ready whenever you are, 24 hours a day, every day of the year.

Conference Call Security

The security and privacy of your audio conference is a top priority.  That is why we provide you with two passcodes for your SimplicityCall account.  The Participant Code is the one you share with those who will be invited to join your conference call.  The Leader Code is just for the host of the call.  Without the Leader Code, participants cannot use your account without your permission.

Custom Options

If you have done a lot of conferencing you will appreciate the flexibility our system allows.   Your conferencing application may warrant some special features and functions or you may just want to emulate a familiar user interface.  With SimplicityCall there are numerous variations available:

  • Entry and Exit Options: Some call Leaders and Participants like to know when a party has joined the call or has dropped off. 
    We offer three choices:
    Tone In/Out   Normally a single tone can be heard when somebody enters and a double tone when they leave.
    Name Record  We can record the participant's name when they sign onto the call and replay their recorded name when they enter or exit the call.  The Name Record Feature is by request only.
    Silence  A few clients do not  like to be interrupted with any indication of a caller entering or exiting the conference.
    You may even want one feature without the other; Tone In but no Tone Out, for instance.
  • Roll Call:  When the Name Record feature is enabled, the call Leader may press *8 to play a Roll Call.  This plays the recorded name of each participant still signed onto the call.  Roll Call can be a useful tool when you are concerned about who is actually on the call.  It can, though, delay the progress of your meeting when there is a sizeable audience.  The Name Record/Roll Call Feature is by request only.
  • Music on Hold: Normally a participant who dialed into the call before the Leader would be placed in Music on Hold until the Leader signs on.  The conference call starts when the Leader enters.  The Music on Hold feature prevents participants from using the service without permission and allows you to control the entire call.  This feature can be disabled allowing participants to chat among themselves while awaiting the Leader.
  • Auto Hang-up:  Our standard set-up allows participant to stay on the call after the Leader hangs up.  The Auto Hang-up feature can be enabled, disconnecting all participants when the leader hangs up.

Keypad Controls

There are a number of important features at your fingertips DURING a SimplicityCall audio conference.  Each is designed to make your conference call more productive and pleasant.

  • Lecture Mode: The call Leader may wish to avoid interruptions from the audience during the conference call.  The Leader need only press *5 on the telephone keypad to mute ALL Participant lines.  The Leader may now present without interruption.  When ready to take questions and feedback from the audience, pressing *5 again will open all the Participant lines.  More than one party can sign on with the Leader passcode to allow multiple presenters for Lecture Mode.
  • Mute:  Each Participant as well as the call Leader can Mute their own line simply by pressing *6.  Participants who have noisy lines, mobile phones, or who may be using a speaker-phone will appreciate the *6 Mute feature.  So will the rest of the conferees.  To take the phone off Mute, just press *6 again.
  • Lock:  Occasionally a conference call Leader will want to be certain that only certain Participants are in attendance.  When the Leader of a call presses *7 on the telephone keypad the conference call is closed to all additional parties.  Participants who attempt to sign onto the call with a valid passcode will be denied access.  Pressing *7 again unlocks the call and others may again join the call.  This feature is available by special request.

Record and Playback

Record:  It is easy to record a call for future playback, allowing those who were unable to attend to be able to listen to the call.    The *2 feature allows you to begin and end recording a call.  Multiple calls can be recorded for playback and are archived for 30 days on the bridge.  An MP3 file of the recorded call is available for purchase and download.

Playback:  It is just as easy to listen to a recorded conference call as it is to record it.  One or more parties can dial in using the conference dial-in number and Leader passcode.  Pressing *3 and entering the unique Recording ID number allows them to listen to the call in it's entirety or skip a number of minutes at the beginning.

If you want participants to be able to listen to a recorded call without the Leader present, the Music on Hold feature must be disabled.

Recording Downloads

Your recorded conference calls are available for Playback for 30 days.  If you would like to keep a permanent copy of the recording then you can order an MP3 file download through our On-line Order process (cost: $40).

Billing

SimplicityCall issues invoices on a monthly basis for payment by credit card or check.  We honor MasterCard, VISA, and American Express.

VISA, MasterCard and American Express

Reliability

The SimplicityCall Operations Center uses the latest Avaya Spectel bridging equipment and software.  Our great discount rates do not mean that you will be compromising reliability and audio quality.  Avaya has been delivering high-performance, carrier-class conferencing platforms for over 20 years.  It's their dedication to innovation and customer service that has made Avaya the supplier of choice for long-distance carriers, service providers, corporations and government institutions around the world.

Web Conferencing

Web Conferencing allows you turn a simple conference call into a true multi-media event.  SimplicityCall offers a full range of Web Conferencing products and services, the ideal solution for anytime, anywhere web conferencing and collaboration.

Using your PC and web browser, conference participants can view documents and PowerPoint presentations, share applications, chat, white board, and annotate documents - all in real-time, and all in a secure environment.

Web Conferencing services are available on either a per minute basis or a flat rate basis.  Choose a Flat Rate Conferencing Plan with a Per Minute Web Conferencing Plan or a Flat Rate Conferencing Plan with a Flat Rate Web Conferencing Plan.

Webcasting and Archived Events

Webcasting is broadcasting audio/video/slides over the Internet.  The on-line nature of Webcasting provides you with the opportunity to lower your communications costs while dramatically increasing the size of your audience, reaching viewers worldwide, and extending the life of your event with an archived version for on-demand viewing.

International

Domestic callers and international participants will enjoy all of the same features and benefits by dialing into the call.  All participants will use our Area Code 712 International Dial-in Number (This will be a long-distance call for them).